fb Customer Referral Rewards Terms & Conditions - Dowler-Karn

Definitions

“McDougall Energy” means McDougall Energy Inc. And Group of Companies Including McDougall Energy Inc. And the following divisions of McDougall Energy Inc: Edward Fuels; Dodsley Propane and Dowler-Karn.

“Automatic Delivery Home Heating Account” means the type of residential heating account whereby McDougall Energy monitors the customer’s heating oil or propane usage and establishes the appropriate delivery schedule. Deliveries are automatically made by McDougall Energy staff with no action required on the part of the customer.

“New Home Heating Customer” means a person who has not purchased home heating oil or propane from McDougall Energy in a 12-month period from the date of account set up in the McDougall Energy system;

“You” and “Your” mean any Eligible Customer as defined in Section 1.1;

“Friend” means any referred customer as defined in section 1.1;

“Offer Period” means the timeframe beginning on January 1, 2020 and ending on a date to be determined by, and at the discretion of, McDougall Energy.

“Referral” means a New Home Heating Customer referred by an Eligible Customer as defined in Section 1.1.

Promotional Offer

Subject to Section 1.2 and provided you and your referral customer fulfill the conditions set out in Section 1.1 below, you and your referral customer will be eligible to receive during the Offer Period, a credit to your and your referral account in the amount equivalent to the value of 200 litres of heating oil or propane (as the case may be).  The credit is applied to both of the customer’s accounts following the first delivery of oil to the “New Home Heating Customer” or the “New Home Heating Customer” signs a minimum 5-year contract for propane.

1.1 Eligibility

To qualify for the Offer, you must:

  • (a) be of age of majority in the Province of Ontario;
  • (b) own or lease a residential property within Ontario where McDougall Energy provides residential heating services, with a minimum estimated annual heating oil or propane usage of 1,500 litres, as determined by McDougall Energy in its sole discretion;
  • (c) refer a heating oil or propane customer to McDougall Energy and that customer is classified as a “New Home Heating Customer” and signs a minimum 5-year contract for propane or purchases a minimum of 1,500 litres of heating oil annually.

1.2 Additional Conditions that apply to the Offer

The following conditions also apply to this Offer:

  • (a) Offer is available to Eligible Customers only.
  • (b) Eligible Customers are not entitled to a change, upgrade or substitution of the Offer.
  • (c) As the referral “New Home Heating Customer”, If you have received the Offer, McDougall Energy has the right to charge your account or send you an invoice for the value of the heating oil or propane provided at no cost (CDN) Eg. 200 litres. If your Home Heating Account is closed (either by you or by McDougall Energy’s Credit Department) or fails to meet the requirements of the offer, at any time prior to the end of the Offer Period.
  • (d) McDougall Energy may change the Offer and these Terms & Conditions at any time without notice. The posting of the current Terms & Conditions at https://www.mcdougallenergy.com/residential/promotions/customer-referral-rewards/ shall be deemed sufficient notice to you of such Terms & Conditions if required.
  • (e) In the event of a conflict between these Terms & Conditions and the content of any document, brochure or promotional material advertising the Offer, these Terms & Conditions shall prevail. You may always view the current Terms & Conditions by visiting https://www.mcdougallenergy.com/residential/promotions/customer-referral-rewards/ or may email us at info@mcdougallenergy.com to request a current copy.
  • (f) McDougall Energy reserves the right, in our sole discretion, to suspend, disqualify, limit or revoke the Offer to any person or customer we find or believe to be manipulating or otherwise abusing the process, fairness, integrity or operation of the Offer.