Careers at Dowler-Karn

Current career opportunities.

Dowler-Karn | St. Marys
1714 Perth County Rd. 163
St. Marys
Ontario
N4X 1C4

Job Description

CUSTOMER SERVICE & YARD SUPPORT
ST. 
MARYS


Dowler-Karn Limited, a leading Southwestern Ontario propane and fuel distributor, has an immediate opening for a permanent, full-time Office Administrator / Customer Service representative for its St. Marys branch.   Reporting to the Branch Manager, the successful applicant will perform a number of duties in support of branch operations including the provision of excellent customer service. Among the current responsibilities of the position are as follows:

  • Front line customer service for walk-in traffic and telephone enquiries
  • Oversee the propane dispenser and filling operations; includes purging and storage of propane tanks, stocking of parts and supplies.
  • Set up and assist customers with access and training for the 24-hour fuel center
  • Assist with other 24-hour fuel center activities including ongoing administration, reporting and inventory reconciliation
  • Receive and process customer product delivery requests
  • Accept and process customer payments
  • Assist in the preparation and distribution of monthly customer statements
  • Assist with packaged goods sales and service
  • Support other clerical staff functions during times of vacation or illness, including warehouse support.
  • Filing and other administrative assigned tasks and duties necessary to support branch operations.
  • Support the Service Coordinator as and when required in an administrative capacity

 

The successful applicant must possess:

  • Minimum of a grade 12 diploma is required, although post-secondary education would be considered an asset.
  • Strong interpersonal skills and be a flexible and dependable team player.
  • Above average comfort level with computers is necessary as is experience with MS Office functions.
  • Strong organizational, administrative and customer service skills along with confidence as a front line customer service person is needed.
  • This position requires a personable and confident individual with good time management skills, who can work well under pressure in a variety of situations.
  • The successful candidate will be physically fit, able to lift heavy objects on a regular basis (i.e. cylinders and lubricant products)
  • Strong attention to detail and a willingness to learn in a dynamic and ever changing environment is necessary.

A self-directed and safety conscious attitude is a must. Training will be provided on handling of hazardous products (propane handling). A willingness to learn to operate a forklift would be an asset for occasional customer service support.

_________________________________________________________________________________


Dowler-Karn Limited places great importance in serving our employees and does so by offering competitive pay and a comprehensive benefits package.

 

To Apply:

Interested applicants are directed to submit their resume and cover letter via email to hr@dowlerkarn.com. Please reference “St. Marys Admin”. This is a full-time dayshift position with required participation in a seasonal Saturday morning shift on a rotating basis. 

The deadline for consideration is 9:00 am, August 27th, 2018.

 
If you want to learn more about Dowler-Karn, please visit our website at www.dowlerkarn.com or connect with us: 
Facebook:   http://www.facebook.com/DowlerKarn?ref=hl

You Tube:   http://bit.ly/DowlerKarnCustomers

 

As a successful family run business that has been in operation for over 70 years, Dowler-Karn operates based on its core values of service, integrity, and community responsibility.

 

Dowler-Karn is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs throughout all parts of the hiring process. Please note that only those individuals selected for an interview will be contacted.

Apply Today!

Dowler-Karn | St. Marys
1714 Perth County Rd. 163
St. Marys
Ontario
N4X 1C4

Job Description

SERVICE COORDINATOR / OFFICE ADMIN
ST. 
MARYS

 

Dowler-Karn Limited, a leading Southwestern Ontario propane and fuel distributor, has an immediate opening for a permanent, fulltime Service Coordinator for its St. Marys branch.   Reporting to the Branch Manager, the successful applicant will perform a number of duties in support of service operations and administrative / customer service requirements. Current responsibilities of the position include, but not limited to:

Service Coordination:

  • Coordinate and schedule work orders / service requirements between sales and service technicians.
  • Coordinate the service team and use of service equipment
  • Contact customers to set-up appointments for service work or tank installations
  • Schedule and administer 10-year inspection program
  • Coordinate branch PRV tank replacement program
  • Oversee branch tank monitor program including installation and maintenance.
  • Seek out improvement needs and efficiencies within the service group
  • Maintain parts spreadsheet including invoice/cost analysis; liaison with parts suppliers and contractors
  • Maintain month-end tank inventory reports
  • Answer incoming calls and offer trouble shooting solutions relating to propane and fuel service problems.

Other Branch Support Functions:

  • Oversee facility maintenance, including yard sweeping, grass cutting and snow removal
  • Maintain warehouse, orders and receive parts required for installations
  • Provide product delivery service when needed as well as running errands, as required.
  • Perform front-line customer service duties including answering and directing incoming calls and assisting in customer enquiries and orders
  • Assist managers and other staff with statements, special projects and assignments.
  • Other duties as assigned.

 

The successful applicant must possess:

  • Minimum of a grade 12 diploma is required, although post-secondary education would be considered an asset.
  • Petroleum mechanics certification (PM3) is preferred or willingness to obtain immediately
  • Valid driver’s license and clean driving record
  • Experience with lift trucks and other equipment would be preferred
  • The successful candidate will be physically fit, able to lift heavy objects on a regular basis and be willing to work in all kinds of weather conditions.
  • An above average comfort level with computers is necessary as is experience with MS Office functions.
  • Strong interpersonal skills and be a flexible and dependable team player.
  • Strong organizational, administrative and customer service skills along with confidence as a front line customer service person is needed.
  • This position requires a personable and confident individual with good time management skills, who can work well under pressure in a variety of situations.
  • A strong attention to detail and a willingness to learn in a dynamic and ever changing environment is necessary.

Training will be provided on handling of hazardous products.  A willingness to work in a variety of weather conditions is required as is the ability to perform physically demanding tasks when necessary. A well organized, self-directed and safety conscious individual is sought.

______________________________________________________________________________


Dowler-Karn Limited places great importance in serving our employees and does so by offering competitive pay and a comprehensive benefits package.

 

To Apply:

Interested applicants are directed to submit their resume and cover letter via email to hr@dowlerkarn.com. Please reference “St. Marys Service Support”. This is a full-time dayshift position with required participation in a seasonal Saturday morning shift on a rotating basis. 

The deadline for consideration is 9:00am, August 27th, 2018.

 
If you want to learn more about Dowler-Karn, please visit our website at www.dowlerkarn.com or connect with us: 
Facebook:   http://www.facebook.com/DowlerKarn?ref=hl

You Tube:   http://bit.ly/DowlerKarnCustomers

 

As a successful family run business that has been in operation for over 70 years, Dowler-Karn operates based on its core values of service, integrity, and community responsibility.

 

 Dowler-Karn is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs throughout all parts of the hiring process. Please note that only those individuals selected for an interview will be contacted.

Apply Today!


Years Experience: 3-5 years
Licence Required: AZ License

Dowler-Karn | St. Thomas
43841 Talbot line, RR 3
St. Thomas
Ontario
N5P 3S7

Job Description

UTILITY DRIVER

St. Thomas - AFTERNOONS

Dowler-Karn Limited, a leading Southwestern Ontario propane and fuel distributor, has an immediate opening for a permanent, full-time Utility Driver for its St. Thomas branch. This position will be regularly scheduled for afternoons with a shift start time anticipated to be no later than 3:00 pm.  Reporting to the Logistics & Distribution Supervisor, the successful candidate is responsible for the safe and timely delivery of propane and petroleum products in both tandem (DZ) and tractor trailer (AZ) applications. 

Qualifications and Skills: The successful candidate will have:

  • Must have a valid, clean and current Ontario AZ driver’s license with Air Brake endorsement.
  • Minimum of 5 years driving experience is required, liquids experience is preferred.
  • Excellent customer service and communication skills with customers, peers, dispatchers and supervisors.
  • Able to work alone and unsupervised, possessing ability to attend work regularly and on time.
  • Physically fit. Ability to lift, carry and push items weighing up to 50lbs.
  • Ability to work variable hours including seasonal overtime, to perform call outs, and to be available for on call duties on a rotated basis as required.
  • May be subjected to random drug and alcohol testing as a condition of employment.
  • Minimum Grade 12 diploma and basic math, reading, and legible writing skills.
  • Comfortable with technology as will be exposed to in-truck tablets and other tools in communicating and completing meter tickets, record-keeping, and daily driver reports.
  • Attention to detail and accuracy is important in documenting daily work including delivery operations and log sheets.
  • Ability to plan and execute safe deliveries and delivery routes with minimum supervision.
  • General mechanical aptitude for truck inspections.
  • Clean and neat in appearance with strong customer service skills and team player.

A self-directed and safety conscious attitude is a must as is a willingness to participate in all training programs as directed by the company.  This position requires work to be completed in a variety of weather conditions and will be cross trained on propane and fuels, including tandem deliveries. 

______________________________________________________________________________

 

Dowler-Karn Limited places great importance in serving our employees and does so by offering competitive pay and incentive potential and a comprehensive benefits package. Driver pay starts at $23.10 per hour and rises incrementally.

 Interested applicants are directed to submit their resume and covering letter via email to hr@dowlerkarn.com. Please reference “AZ Driver - Afternoons”. The deadline for consideration is noon on 9:00am, August 27, 2018.


If you want to learn more about Dowler-Karn, please visit our website at www.dowlerkarn.com or connect with us: 
Facebook:   http://www.facebook.com/DowlerKarn?ref=hl

You Tube:   http://bit.ly/DowlerKarnCustomers

 

As a successful family run business that has been in operation for 75 years, Dowler-Karn operates based on its core values of service, integrity, and community responsibility.

 

Dowler-Karn is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs throughout all parts of the hiring process. Please note that only those individuals selected for an interview will be contacted.

Apply Today!


Years Experience: 3-5 years
Licence Required: DZ License

Dowler-Karn | Norwich
125 Main St.
Norwich
Ontario
N0J 1P0

Job Description

DZ UTILITY DRIVER

Tillsonburg / Norwich

Dowler-Karn Limited, a leading Southwestern Ontario propane and fuel distributor, has an immediate opening for a permanent, full-time Tandem Delivery Driver for its Tillsonburg branch. Reporting to the Branch Manager, the successful candidate is responsible for the safe and timely delivery of fuel to our customers.

Due to upcoming operational developments at our Norwich location, the successful applicant will start and end their day at the Norwich branch.  This position will require the incumbent to be cross-trained on propane delivery functions.

Qualifications and Skills:

  • Must have a valid, clean and current Ontario DZ driver’s license with Air Brake endorsement.
  • Minimum of 3-5 years driving experience, preferably with a tandem truck. Liquids experience is preferred.
  • Excellent customer service and communication skills with customers, peers, dispatchers and supervisors.
  • Able to work alone and unsupervised, possessing ability to attend work regularly and on time.
  • Physically fit. Ability to lift, carry and push items weighing up to 50lbs.
  • Ability to work variable hours, to perform call outs, and rotational on-call duties as required.
  • May be subjected to random drug and alcohol testing as a condition of employment.
  • Minimum Grade 12 diploma and basic math, reading, and legible writing skills in completing meter tickets, record-keeping, and daily driver reports.
  • General mechanical ability for truck inspections.
  • Clean and neat in appearance with strong customer service skills and team player.

A self-directed and safety conscious attitude is a must as is a willingness to participate in all training programs as directed by the company.  This position requires work to be completed in a variety of weather conditions.     

Dowler-Karn Limited places great importance in serving our employees and does so by offering competitive pay and a comprehensive benefits package. Driver pay starts at $23.10 per hour.

 

To Apply:

Interested applicants are directed to submit a resume and covering letter to HR@dowlerkarn.com. Please reference “Tillsonburg Driver”.  Applicants are required to provide a current CVOR and driver’s abstract prior to consideration and must possess a clean abstract.

The deadline for consideration is 9:00 am, Monday, August 27th, 2018.


If you want to learn more about Dowler-Karn, please visit our website at www.dowlerkarn.com or connect with us: 
Facebook:   http://www.facebook.com/DowlerKarn?ref=hl

You Tube:   http://bit.ly/DowlerKarnCustomers

 

As a successful family run business that has been in operation for over 70 years, Dowler-Karn operates based on its core values of service, integrity, and community responsibility.

 

Dowler-Karn is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs throughout all parts of the hiring process. Please note that only those individuals selected for an interview will be contacted.

Apply Today!

Find Out More About Dowler-Karn

We thrive on collaboration, shared values and mutual trust. This means you’ll have the opportunity to dive into a range of experiences, allowing you to take leadership and accountability for your own work. You’ll be working with and learning from great people and continually adding to your skills and knowledge base.

Among the many positions that we have within the company are the following:

  • Tandem delivery drivers (Fuels and Propane) – DZ
  • Tractor Trailer Drivers (Fuels and Propane) – AZ
  • Licensed Service Technicians
  • Customer Service and Office Administration Staff
  • Customer Account Representatives
  • Yard Support Staff
  • Truck Mechanics
  • No matter where you choose to join us, you’ll feel challenged and supported, valued and rewarded, because we know mutual growth is the key to long term success.

When vacancies are available, we utilize a number of different tools to communicate the opportunity. This will include our Facebook page, Linked-in, and a variety of online job boards in addition to this website. Details on the open position will be provided along with an explanation of the minimum qualifications and any applicable deadline for applying.

As an interested candidate, you are encouraged to check back often to see if we have a position of interest for you. Maybe you should join our Facebook page too! You can also submit a resume and covering letter at any time to hr@dowlerkarn.com. Please detail what type of position you are interested in.

We sincerely thank all applicants for their interest. Only those candidates under consideration will be contacted when we are recruiting to fill a position.

As a third generation company, family has always been at the core of how we do business. A tradition of giving within the communities that we serve is a source of pride for all employees of Dowler-Karn. While we have been fortunate as a company to have enjoyed recognition and success through awards and accolades from our peers, it is the culture of teamwork that is evident amongst our great staff that brings the most satisfaction. That high level of employee satisfaction is evidenced in the high average length of service in our staff and the resulting low turnover rate. It is only through our continued success that we are experiencing growth and as a result, opportunities for new employees to join our organization.

As a company, we are fortunate to be able to continue to grow and invest in our future. This has allowed us to make investments in improved facilities while ensuring that we are able to provide industry leading service to our valued customers. We have always worked hard to be seen as leaders in terms of safety, equipment and technology. We are focused on achieving a leadership position within our industry both in terms of our customer service but also in terms of our commitment to the environment. We continue to strive for environmental leadership in safety, product handling and storage. This is re-enforced in our strong belief and commitment to training and education. This is evidenced by the partnerships that we have forged with our local emergency services personnel.

We recognize that Dowler-Karn would not be where it is today without the efforts of a great team of dedicated employees. While we may be separated by geography across our many branch locations, we are collectively connected by a sense of family and community within the company. From a one man, one truck operation to today, the Karn family has never forgotten its core values of honesty, integrity, and community responsibility.

Dowler-Karn is here to serve our customers. That attention to detail and knowledge of the needs of our many valued customers is what sets us apart. Neighbourly service from our drivers and service staff right through to the customer service staff and our Managers and Owners is what we strive for. When you call Dowler-Karn, you will get a live voice not a menu of choices. It is that personal touch and connection to our customers that we thrive on. With branch locations throughout Southwestern Ontario along with a network of 24 hour key lock locations, Dowler-Karn can meet your personalized needs in achieving excellent customer service and value for your hard earned dollar.

Dowler-Karn offers a great working environment and a competitive compensation and benefits package, including an RRSP match program. Within our industry, we strive to be an employer of choice. We are proud to offer great equipment, training and development opportunities, a safe and healthy working environment, an open door approach to management, personally rewarding work, and job security. When we hire, we do so for the long term. In order to achieve that goal, we have to ensure that the work environment promotes it.